We are looking for an experienced Receptionist/Administrator to join our team on a full time basis, Monday- Friday 35 hours per week, office based in SE1, London. Salary is circa £25,000 per annum.

The role will involve:

  • Answering calls and dealing with all callers in a polite and professional manner, putting through calls to the appropriate person/taking messages if the person is not available.
  • Answering the door and welcoming visitors, ensuring they are signed in as required.
  • To make refreshments for visitors as needed.
  • To monitor and update the staff desk allocation, meeting room and car park space booking records.


  • To sort and distribute incoming post, frank and prepare post for delivery/take to Post Office any outgoing post.
  • To obtain relevant signatures on a variety of legal documents and process them as instructed.
  • To receive deliveries and advise recipient.
  • To purchase any type of consumables (eg stationery, ink cartridges, tea, coffee, food, cleaning materials, etc) – liaising with appropriate parties beforehand to ensure needs are being met.
  • To contact suppliers/contractors as needed and to direct contractors to where they need to be.
  • To liaise with the Facilities Team, if required, for building related issues.
  • To set up users on various automated systems and help reset their passwords.
  • To word process documents as directed.
  • To undertake mail outs or other communication activities.

The ideal candidate will have significant experience in a similar role with proven ability to ‘meet and greet’ in a professional and friendly manner.  

Essential criteria:

  • We are looking for someone with excellent communication and organisational skills
  • Adaptable and able to use your own initiative as well as being able to work as part of a small and busy team
  • Excellent IT skills with knowledge of IT software and databases
  • Good attention to detail
  • someone who is comfortable with and capable of dealing appropriately with confidential and sensitive information

For more information or to apply for the role, please send your CV and cover letter to hr@rcaos.org.uk by 8th April 2024. Interviews will take place shortly after the closing date.